Technology for operations that take place inside Zendesk.
Conciex is a platform of native Zendesk apps created to help companies organize complex operations, maintain context during support interactions, and scale processes without leaving the tool their teams already use.
Our apps connect communication, marketplaces, operational management, and automation into a single workflow — simple, integrated, and reliable.
Support operations go far beyond answering tickets. They involve processes, decisions, deadlines, integrations, and multiple teams working together.
Conciex was created to solve exactly this scenario: keeping everything connected to Zendesk without losing control, history, or efficiency.
Native to Zendesk
All Conciex apps are built to run directly inside Zendesk, respecting the platform’s workflows, experience, and best practices.Designed for real operations
Built from real customer support, backoffice, and marketplace challenges, with a focus on clarity, control, and day-to-day execution.Modular and scalable
Each app solves a specific problem — together, they form a flexible ecosystem that grows with your operation’s maturity.Context always preserved
Information, actions, and history remain connected to the ticket, preventing rework and decisions disconnected from the customer’s reality.More clarity for those who execute. More control for those who lead.
Conciex is made up of a set of applications that work together to organize operations:
Active communication with customers
Integration with marketplaces and channels
Demand and project management
Operational workflow automation
All inside Zendesk.
Explore Conciex apps
Want to understand how Conciex applies to your operation?